Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Learn. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? Also, what types of career growth opportunities would follow this position? ", "State and federal laws require companies to produce schedules for employees in advance. If you have facial hair be sure to trim it. 5.delete inactive codes We do not claim our questions will be asked in any interview you may have. Match. Apply to Production Supervisor, Order Picker, Account Manager and more! Shift Leaders must be able to handle stressful situations and remain calm under pressure. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. sink 120 in 1 min "Your customer service standards are one of the reasons I was so attracted to your company. It also allows you to see how they present themselves in front of others. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Have a question or concern? I am highly trained in hospitality and am a very attentive individual. ", "I cannot recall the exact number, but I think it was around three days total. I'd like to work for an organization that takes quality and service as seriously as you do. Full-Time. However, with alittle preparation, you can ace the Panda Express Job Interview. Match. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Learn. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . Is honesty always the best policy? Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Created by. It was inspiring. I've done this in each company I've worked for and wouldn't have it any other way. You must create your own answers, and be prepared for any interview question in any interview. * Within the range, individual pay is determined using various factors, including . 2. recruiting/retention Do they offer innovative menu items or engaging product promotions that keep customers coming back? Thank you so much for your interest in joining our In Person Open House Interview Day. You're right - communication is key to being a successful leader. ", "I held the position of Training Coordinator for 2 years at our center. Panda Express was updated by Rachelle Enns on May 26th, 2018. Education and Experience: Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. General Manager 06/2011 to Present Panda Express - Clinton , ut. I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. * Within the range, individual pay is determined using various factors, including work location and experience. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. I am looking forward to apply these skills and my . A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. It's been over 6 years since I've been in the industry.". Is the overall food/ingredient quality better than their top competitors? Additionally, the company may offer bonuses or other incentives to employees based on performance. Education and Experience: happyme3453. We do this by creating interview questions that we think you might be asked. Do you pause to evaluate what happened, make adjustments, and try again? Job Description Indeed.com. It's also important for you to share about a time when your ability to follow directions and listen to leaders helped your team achieve success. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Previous experience in a customer service or restaurant setting is preferred, but not required. Education and Experience: * Some high school. If you still have uncertainties about the position that needs to be clarified, this is an opportunity to get those answers as well. This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. What do you enjoy about the culture, and how does it align with what you are seeking? This is a good start! Good job! This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. This is what makes your interview answer uniquely yours. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Healthy lifestyle, continuous learning, developing others, acknowledging others. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Regarding Panda . As a customer of Panda Express in the past, I appreciate the value you put on customer service. "I do not believe in 'taking the fall' for people based on protecting them. Match. When it comes to clients, I will apologize on behalf of the company for errors. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Every manager wants a team player who will not resist company policy or argue about every detail of the workload. Which part of the position has the steepest learning curve? I don't have the experience when it comes to email communication, for example. ", "I enjoy reading and hiking. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. As a shift leader, you may be responsible for managing the restaurants inventory. In total, I took 12 vacation days out of my 15 allotted days. My co-workers didn't like being called out, but eventually, they came around. You will gain valuable skills managing store operations and leading the team during the shift. Search and apply to 50 job postings in the area across a variety of career fields. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. (13) Please notify me of your plan. This question is a great way to learn more about the candidates personality and values. Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. You can make your answer more memorable by being more specific. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Because I am an open leader, my team will let me know if I need to clarify anything. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. Shift Lead Qualifications. We like the sound of that. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. I love to see others succeed and help them do so. 9.manager key- posession by pic/manager, 1. lock back door-all times Don't forget to share the positive outcome. PIC of store is actual title Assistant/General Manager. ADA Statement: Paid Training to prepare you for success Make sure to include the positive outcome. Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. Its important for employers to know that youre comfortable with this aspect of the job because it can be a large part of what you do as a shift leader. ", "I can be a follower when necessary; however, I am naturally a leader at heart. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. Pleasant, IN. Test. They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. Regarding Panda's culture and people using questions from the training evaluation set. If it's a difficult customer who shook me up, I will take a breather outside for a moment. Perhaps your computer crashes, and you realize you may have just lost all of your hard work. $26 to $36.40 Hourly. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. Learn. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. View distance . I took charge for two weeks, and the experience was quite positive! Did training take place in person, virtually, or through both avenues? 13 temp long isnt falsified, 5 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. Finally, it is important not to take it personally. Do you have experience in corrective discipline and terminations? The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. ", "I generally take a total of three weeks a year. How do you manage the stressful times? You will support in creating a vibrant and welcoming environment for our guests. - What is the company's primary goal for this position in the next 12 months? Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. Email Facebook Tweet LinkedIn. You can use your ability to explain complex processes and procedures to train new employees effectively. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Express Shift Leader Knowledge Study. How would you measure my success and what could I do to meet your expectations? They are interested in learning about your personality and what motivates you. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. I can also provide references that would attest to my commitment.". As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. 10 any cuts or injuries needs to be concealed The first restaurant opened in. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Talk to the interviewer about your thoughts on honesty in the workplace. When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. Once my manager returned she was very pleased with the progress that I made, and I was promoted. When I face a difficult customer, I find that it is usually due to a breakdown in communication. 5007 Total Views. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. I do have classes on Monday and Tuesday evenings. Our date tracking prior to 2019 was not accurately kept. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. When it comes to complex problem solving, decisions are not always readily reached. On-Going Career & Leadership Development Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . Overtime may be required during peak business hours. Panda Express shift leader; Activity. Panda Express Open House Interview Day! When can the manager rely on you to be there? ", "I am happy to take any food safety courses that you recommend. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. In that case, I will do what it takes to protect the company's reputation. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. Panda Express- Shift Leader. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Averages based on self-reported salaries. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. I feel this experience prepared me for a leadership role. Share details about how you communicated with your team to help them understand the goal and their unique roles. To bring our 2020 vision alive & in action. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. Know Your Worth. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. This would be a great opportunity to use the STAR method. Shift Leader (FT) - Panda Express - DFW Airport. With proper communication, everyone is aware of their role in the process.". standingeagle1. The Language of Composition: Reading, Writing, Rhetoric 2nd Edition Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. How would you describe your ideal candidate for this position? Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. Which word in sentence 1 is a direct object? The customer is not waiting long for their order. ( customer service, clean store, food quality, associate growth . What is top of mind when it comes to filling this role? As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". I am good at listening and following directions, but I am also great with people and working as a team to solve problems. Finally, talk about the outcome you achieved. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. COVID update: Panda Express has updated their hours, takeout & delivery options. I will often get a group of employees together and work out a game plan on how to accomplish the goals. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. - How long has this role been vacant? Panda Express. If you are a part of any organizations, sports teams or clubs, talk about your involvement. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. Superior, CO. Posted: February 28, 2023. Finally, reassure the interviewer you have the right skills. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. You've indicated that you sometimes have to respond with a quick solution to win your current role. Test. ", "I want to work for Panda Express first because you have a well-known reputation for strong management, growth opportunities, and fair pay. We like the sound of that. While performing duties, counter areas are often hot with steam from steam table and food vapors. That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". Great answer! This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. From there, they may be promoted to general manager, and then to district manager. Posted: February 28, 2023. This culture is precisely the one that I am looking to work in. You can also use your ability to lead by example to show new employees how to do their job correctly. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. ", "My first reaction is to access the situation. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. ", "On occasion at my current job, a quick solution is required while following strict protocols. Edge Reading, Writing . ", "A setback is always disappointing, but it also creates a learning opportunity. The restaurant industry is fast-moving and nearly always open. 3/6/2022. Table Games Shift Manager. hurray. Opportunities for growth into Management positions. Posted: February 28, 2023. jlee0620. "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. "Thank you for asking - I do have a few questions. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Heres another example: I worked at a fast-food chain in my last job. About This Job. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . Orlando, FL. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships. I like that I can sense your enthusiasm in your answer! Because this would be my first position in the restaurant industry, I am new to these topics. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". Can you tell us about a time you went above and beyond for a customer? Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). What's most important is how you respond. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. What Does an Automotive Service Manager Do? I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. If any of your outside activities are related to this position, definitely share the skills you have learned and the similarities. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . exclamation marks in sentences of your own. Answer dates might appear two to three weeks before they were published. ", "I consider myself honest, trustworthy, and responsible. Demonstrate that you are confident and able to react swiftly when the need arises. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. It's something for which I am very passionate. "I would like to see my experience in leadership grow over the next few years. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. amir_sykes7. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. 95 terms. Do you practice active listening and clear communication to understand and meet customer needs? I am able and willing to work overtime, and weekends as well. Talk to the interviewer about a time when you have dealt with this type of situation. marvelousbodine4097. Pay Range: $17.50 - $24.50 / Hour *. The restaurant is clean both inside and outside. You're wanted here: One recent example was when we had a kitchen fire in my previous place of employment. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com.
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